We are looking for a Director of Engineering to join our pre-opening team at Mandarin Oriental, Vienna, set to open in Summer 2024.

Mandarin Oriental, Vienna will be housed in a heritage building and comprise 151 guestrooms and suites surrounding a courtyard in the centre of the property, incorporating a restaurant, bar and outdoor garden. The property will also house a Spa at Mandarin Oriental featuring a series of treatment rooms, a swimming pool and a well-equipped fitness centre. A range of adaptable banqueting and meeting spaces will be available for events and social occasions.

The 17 Residences at Mandarin Oriental will be located on the top two floors of the building and will have private access to the roof, with several of the apartments offering outdoor terraces and stunning citywide views. These will be some of the most exclusive apartments in the city, with owners enjoying Mandarin Oriental’s legendary service and direct access to the hotel’s facilities.

As a Director of Engineering, you to lead and control all engineering related activities with a clear focus in providing a balanced service to meet the needs of the physical property, our customers and colleagues. The incumbent is expected to actively participate in the general day to day operation of the department leading, mentoring, training and educating the engineering team. The Director of Engineering is responsible for the financial management of the property operation and maintenance expenses and for utilities consumption.

During the pre-opening phase the Director of Engineering will be responsible drive the Technical Services divisional critical path including recruitment of the Engineering team, process structuring and MO standards compliance. The Director of Engineering reports into the General Manager.

The Director of Engineering will be responsible for the following duties:

• Maintain in a proper and safe condition of all buildings, plant, plant rooms, equipment, and front and back of house areas.
• Establish and implement the “Safe and Sound” procedures such as the Fire, Life, Health, Safety and Security, Emergency and Standard Operating Procedures in compliance with Mandarin Oriental Hotel Group standards.
• Ensure all work carried out for the hotel is in compliance with the relevant statutory requirements, regulations and codes.
• Perform “Emergency Response Team” duties as required.
• Directly oversee and control the activities of the Engineering Management Team under his supervision.
• Oversee the selection of engineering outsourced companies and services.
• Participate in the formulation of strategic business plans for the hotel.
• Formulate and implement strategic development for the hotel’s involvement in the local community.
• Develop and implement the preventative maintenance programmes in accordance with Mandarin Oriental Hotel Group guidelines.
• Establish and manage the annual CapEX plan and budget for all aspects of engineering.
• Oversee the strategic direction of general projects related to the enhancement of the hotel. Project management covers the areas of planning, administration, implementation and evaluation of financial results of projects.
• Support the Financial Controller in the hotel’s overall financial performance; the annual hotel budget process; the energy and cost consumption; and the engineering contractor’s selection and documentation.
• Support the Director of Human Resources in their strategy for the recruitment and selection of employees; career development programmes for employees; labour cost management; community programmes; and the evaluation and recognition of employees.
• Support the IT&T Director in telecommunications upgrades and enhancements; annual maintenance of the contingency systems that support IT&T equipment and systems; and the annual testing and conformance of emergency power systems based on Mandarin Oriental Hotel Group guidelines.
• Support the Operations team on the training and demonstration of various systems such as the key system for guest rooms, audio visual equipment, lighting and temperature and control systems, etc.
• Participate in the Repairs and Maintenance, Project and Risk Management Committee meetings as required.
• Conduct regular inspections of all front and back of house areas to ensure the quality and standards are maintained at the highest level.
• Ensure all drawings, manuals and documentation is updated as and when changes are made.
• Ensure all certifications, test reports, inspections and maintenance reports are properly stored and updated.
• Be fully conversant with all technical details of all plant and services relating to the hotel.
• Assist engineering personnel with technical advice and ensure standards are maintained.
• Prepare budgets, forecasts and costings.
• Actively assist with energy conservation and control.
• Maintain contact with local authorities and Government Departments such as the Fire Service Department, Electrical and Mechanical Service Department, Water Supply Department, Building Ordinance Office, Drainage Department, Labour Department, Environmental Protection Department, to ensure that all requirements are being complied with and that assistance or advice will be readily available whenever required
• Promotes and co-ordinates all requirements as per MOHG’s Fire, Life, Health, Safety and Security guidelines.

What are we looking for?

• A minimum of five years in engineering management, ideally within luxury hospitality.
• Pre-opening experience is an advantage.
• Excellent knowledge of major building systems and energy management.
• Computer literate and an avid user of office automation application such as Words, Excel, Visio, etc.
• Excellent written and verbal skills in English and German.